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SUPPORT FAQ's

Bleed is a printing term that is used to describe a document which has images or elements that touch the edge of the page, extending beyond the trim edge and leaving no white margin. When a document has bleed, it must be printed on a larger sheet of paper and then trimmed down. 

PDF stands for Portable Document Format. 

A Print ready PDF must meet certain criteria for your file to print without problems.
All print ready PDFs need to contain the following: (Please seek advice from us before creating your artwork)

1: The PDF is supplied using CMYK and not RGB colour space.
2: The document’s page size is the finished trim size.

3: Fonts are embedded - avoid converting to outlines.

4: All images are embedded and of print quality resolution.

5: Files are supplied with 3mm bleed.

6: Any trim, score or fold marks are indicated and outside the live print area.

7: Artwork is at least 5mm from the edge of the page; this is regarded as a safe or quiet area.

8: Black text is 100% black and not a mix of CMYK.

9: White text is not set to overprint.

Multiple-page PDFs consist of single pages starting  from the front cover through to the back cover
and includes blank pages if required.


CMYK stands for Cyan, Magenta, Yellow and Black - the inks a printer mixes together for colour printing. 

RGB stands for Red, Green and Blue - the colours of light a computer screen mixes together to make colours on screen.

So what’s the difference?

RGB is used for viewing colours on a monitor or computer screen,

CMYK is used for viewing printed material.

All our printing presses use cyan, magenta, yellow and black inks to produce the final printed media from your submitted artwork.

If your submitted artwork contains RGB colours we will convert these to CMYK but the colour of your printed file may appear different when printed.